1. What Personal Information About Users Does Bee-Believe.com Collect?
At Bee-Believe.com (“we,” “us,” or “our“), we are committed to protecting the privacy of our users (“you” or “your“), including parents and their children. We collect personal information to provide, enhance, and personalize our services, which include AI-driven animations, songs, e-books, coloring pages, and activity sheets designed for preschoolers.
a. Information Provided by Parents/Guardians:
- Contact Information:
- Full name
- Email address
- Account Information:
- Username and password
- Payment Information:
- Credit/debit card details (processed securely through third-party payment gateways)
- Communication Preferences:
- Subscriptions to newsletters or promotional materials
b. Information About Children (Collected with Parental Consent):
At this time BEE-Believe does not collect any information on Children. In the event the product or services enhances, information captured will be provided by parents through the profile and registration.
- First Name or Nickname
- Age
- Preferences and Interests:
- Favorite stories or characters
- Preferred activities or songs
We collect children’s information only with verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).
c. Automatically Collected Information:
When you interact with our website, we may collect certain information automatically, such as:
- Usage Data:
- Pages visited
- Time spent on each page
- Interaction with content (e.g., animations watched, activities completed)
- Device Information:
- IP address
- Browser type and version
- Operating system
- Location Information:
- General geographic location inferred from IP address
2. Cookies and Web Beacons
We use cookies, web beacons, and similar tracking technologies to enhance your experience on Bee-Believe.com. These technologies help us to:
- Authenticate Users: Keep you logged in and recognize you on return visits.
- Personalize Content: Tailor animations, songs, and activities to your child’s interests and developmental stage.
- Analyze Usage: Understand how users interact with our website to improve content and user experience.
- Marketing Purposes: Provide relevant offers and measure the effectiveness of our marketing campaigns.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality and to provide our services.
- Performance Cookies: Collect information about how users navigate our site to help improve performance.
- Functional Cookies: Remember user preferences to personalize content and settings.
- Analytics Cookies: Provide insights into user behavior to guide content development.
Your Choices:
- Cookie Settings: You can set your browser to refuse cookies or alert you when cookies are being sent.
- Opt-Out Options: Use industry-standard opt-out tools for certain tracking technologies.
Please note that disabling cookies may affect website functionality and limit access to some features.
3. Third-Party Payment Gateway – Financial Information
We use secure third-party payment gateways to process all subscription payments and transactions. Your financial information is handled as follows:
- Direct Processing: Payment information is transmitted directly to our payment processors and is not stored on our servers.
- Secure Transactions: Payment gateways use encryption and secure protocols (SSL/TLS) to protect your financial data.
- Compliance: Our payment processors comply with the Payment Card Industry Data Security Standard (PCI-DSS).
- Limited Use: Payment processors use your financial information only to process transactions and are obligated to protect your data.
Payment Processors We Use:
- BEE-Believe.com uses Stripe as is payment gateway.
We encourage you to review the privacy policies of our payment processors for more information on their data handling practices.
4. Children’s Privacy Disclosure
Protecting the privacy of children is of utmost importance to us. In compliance with COPPA and other applicable laws:
- Parental Consent Required: We obtain verifiable parental consent, as the registration and payment is completed by the parent or gardian, before collecting personal information from children under 13.
- Minimal Data Collection: We collect only the information necessary to provide and improve our services.
- Use of Children’s Information:
- Personalize content and activities to enhance educational value.
- Track progress within activities to provide appropriate challenges.
- No Marketing to Children: We do not use children’s personal information for advertising or marketing purposes.
- Parental Rights:
- Access: Parents can review the information collected about their child.
- Correction: Parents can request corrections to their child’s information.
- Deletion: Parents can request the deletion of their child’s personal data.
- Consent Withdrawal: Parents can withdraw consent at any time by contacting us.
Contact for Children’s Privacy Matters:
- Email: [email protected]
5. Data Transfer, Storage & Processing Globally
Your personal information may be transferred to, stored, and processed in countries other than your own. By using Bee-Believe.com, you consent to:
- International Transfers: Data may be transferred to countries with different data protection laws, including the United States, where our servers are located.
- Protective Measures: We implement safeguards like standard contractual clauses to ensure your data is protected during international transfers.
- Data Security: We employ industry-standard security measures, including encryption and secure servers, to protect your personal information.
Your Rights Regarding International Data Transfers:
- Access and Correction: Request access to or correction of your personal data.
- Data Portability: Obtain a copy of your data in a structured format.
- Consent Withdrawal: Withdraw consent for data processing, subject to legal or contractual restrictions.
To exercise these rights, please contact us at:
- Email: [email protected]
6. How We Use Your Information
We use your personal information to:
- Provide Services: Deliver personalized educational content and activities tailored to your child’s development.
- Enhance User Experience: Improve our website, services, and content based on user interactions and feedback.
- Communicate with You: Send updates, respond to inquiries, and provide information about new features or promotions.
- Ensure Security: Detect and prevent fraud, unauthorized activities, and enforce our terms of service.
- Legal Compliance: Fulfill our legal obligations and respond to legal requests.
7. Disclosure of Your Information
We may share your personal information under the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and providing services (e.g., hosting providers, analytics services).
- Legal Obligations: When required by law, regulation, or legal process to disclose your information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.
- Protection of Rights: To enforce our terms of service or protect the rights, privacy, safety, or property of Bee-Believe.com, our users, or others.
All third parties are obligated to maintain the confidentiality and security of your information.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:
- Account Information: Retained as long as your account is active.
- Transaction Records: Maintained for legal and accounting purposes.
- Children’s Data: Deleted upon parental request or when no longer needed for its original purpose.
9. Security Measures
We are dedicated to safeguarding your personal information through:
- Encryption: Using SSL/TLS protocols for data transmission.
- Access Controls: Limiting access to personal data to authorized personnel.
- Regular Security Assessments: Monitoring and updating our security practices to protect against vulnerabilities.
Despite our efforts, no security measures are completely infallible. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.
10. Third-Party Links
Our website may contain links to third-party websites or services not operated by Bee-Believe.com. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will:
- Notify You: Post the updated policy on this page with a new “Effective Date.”
- Significant Changes: Provide additional notice (e.g., email notification) if changes significantly affect your rights or how we use your data.
Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
12. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You may access and update your personal information by logging into your account or contacting us.
- Opt-Out of Communications: Unsubscribe from promotional emails using the link provided or adjust your communication preferences in your account settings.
- Data Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Cookie Preferences: Modify your browser settings to control cookies and tracking technologies.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
We are committed to resolving any issues promptly and transparently.